New program helps families pay water bills

From WSJ Staff Reports

Low-income families in Wake Forest can now apply for help paying their water bills. The new Low-Income Household Water Assistance Program (LIHWAP) is a temporary emergency program that helps eligible households and families afford water and wastewater services. The initiative provides a one-time payment for eligible households paid directly to the utility company. 

To qualify, applying households must have at least one U.S. citizen or non-citizen and:

  • Income equal to or less than 150% of the federal poverty level;
  • Household services that are disconnected, in jeopardy of disconnection or have a current outstanding bill;
  • Responsibility for the water bill.

If your water has been turned off, or if you have received a notice that your water is going to be turned off, you can apply online at epass.nc.gov

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